Community Resources

Triangle Family Services operations have moved to remote work arrangements for most of our staff, and our office-based services are suspended until further notice. However, we recognize how important it is to remain as connected as possible to resources that mean so much to your family. Therefore, we’ve compiled a list of common resources we felt could be useful to the valued neighbors we serve.

*This information is subject to change, as the community’s response to the COVID-19 situation is ever-changing. Please utilize the corresponding links provided to stay up to date with the most current information.

COVID-19 Testing:

  • Click here to view free COVID testing sites in Wake County
  • If you are using public transportation to travel to a testing site, consider the sites of other providers doing testing, as not all sites have safe procedures set up for people who are not using private transportation.

For Housing:

  • Wake Prevent! has temporarily changed the way it supports local families living in hotels. Families may be eligible for financial assistance to remain in place for up to 12 weeks if they currently live in a hotel, have experienced income loss due to COVID-19, and have children. For more information about the program and to learn more about eligibility, families can call 919-856-5661 or email covid19.housing.hotelfamilies@wakegov.com
  • The Wake County EOC has identified hotels to quarantine people experiencing homelessness with particular risk factors but not experiencing COVID-19 symptoms and people experiencing homelessness who are experiencing COVID-19 symptoms. For more information contact 919-856-7044 or email eoc.housing@wakegov.com

For access to food:

  • If you already receive help buying food through Food and Nutrition Services (FNS) , the NC DHHS has received permission to enhance your benefits during the COVID-19 pandemic.
  • Food Bank of Central & Eastern NC’s food finder to find the nearest food pantry.
  • Wake County Public School system Food Distribution Sites will be available beginning March 17, 2020 for Wake County families (follow link for details). This information is available in English and Spanish. You can find the nearest site by utilizing this interactive map.
  • Sheetz is providing free food to help children and families in need as a result of the COVID-19 pandemic. Meal Bagz will be available starting Thursday, April 2 and will include a turkey sandwich, chips and a drink. A full list of participating locations can be found here.
  • Find meals for kids in your area: Text FOODNC to 877-877. For more info visit No Kid Hungry NC.
  • If you are an older adult and have an immediate need for meals, please call 211 or Resources for Seniors at 919-872-7399. If you are at high risk of COVID-19, you may submit a request food delivery, wellness checks/prescription delivery or pet supply delivery here.

For unemployment:

  • People who want to apply for unemployment benefits can call 888-737-0259 or go online to www.des.nc.gov. The online application site is always available, but the phone line is only open from 8 a.m. to 4:30 p.m. on weekdays.
  • GoRaleigh and GoDurham have suspended their fares for transportation.

Victims of Domestic Violence:

  • If you are experiencing domestic violence or sexual assault, help is available 24/7. Call 919-828-7740 or visist interactofwake.org.
  • For help with your domestic violence, housing, employment, and other legal issues, call Legal Aid of North Carolina at 1-866-219-5262.

Childcare & Educational Opportunities:

  • Workers who need childcare may call 1-888-600-1685 to receive information about local options for children from infants through age 12. The hotline is open Monday through Friday 8 a.m. to 5 p.m.
  • Wake County Public School Systems has learning resources available for all students in general content, including students with disabilities.
  • Khan Academy provides free educational resources to students of all ages. Click here for an overview of home-schooling curriculum and schedules for all grades/ages.
  • Scholastic provides free day-by-day projects to keep kids reading, thinking and growing for grades Pre-K through 9th.
  • Discover provides free audio books for all ages.

For Mental Health:

Additional Resources:

  • For state-wide resources regarding human services, health, mental health, and more, visit the NCDHHS website.
  • For Wake County resources regarding human services, health, food access, and more, visit the Wake Gov website.
  • NC 2-1-1 can refer callers to the organizations in their local community best equipped to address their specific health and human services needs including food, shelter, energy assistance, housing, parenting resources, health care, employment, substance abuse treatment, as well as specific resources for older adults and for persons with disabilities, and much more. Simply dial 2-1-1 or TTY 888-892-1162 for assistance. Text COVIDNC to 898211 to receive general information and updates about COVID-19.
  • El Centro Hispano has created a COVID19 Crisis Response Fund to address the needs of community members who meet certain requirements. Review the requirements and apply here.
  • UNC Health has up-to-date information you may choose to use and share. This site includes links to educational fliers from the CDC in several languages including Spanish and Chinese.
  • Spectrum is offering free broadband and WiFi internet for 60 days to students (K-12 and/or college) who do not already have internet in their households through the company. To enroll in the program, call 1-844-488-8395. Installation fees will be waived for new student households. Spectrum is also opening its WiFi hotspots for public use. Locate them here: https://www.spectrum.com/wifi-hotspots.html
  • Duke Energy has suspended all disconnections for nonpayment as of March 13, 2020. You can follow Duke Energy on Twitter (@DukeEnergy) or Facebook (@duke.energy) for ongoing updates
  • The City of Raleigh-Water has suspended water service disconnections due to nonpayment as of March 12, 2020. In addition, they are reconnecting water service for accounts that have been previously disconnected. If service has not been reconnected, please contact (919) 996-3245.
  • CISCO is offering free Webex accounts to stay connected during the pandemic, use code wecare2020 at checkout.
  • The Triangle Restaurant Fund has been established to help pay wages for restaurant workers while the bars & restaurants have been mandated to close.