Employment Opportunities

Open Positions

Administrative Coordinator — Triangle Family Services
Raleigh/Wake County, NC

Be the welcoming face of our team! Do you love meeting new people, staying organized, and creating positive experiences for others? We’re looking for an Administrative Coordinator who thrives in a fast-paced environment and enjoys helping others with a smile. You’ll assist callers and greet visitors, support colleagues through a variety of administrative tasks, and connect clients to tools and resources.

About Us: Triangle Family Services has been strengthening families across our community since 1937. Through services in housing security, financial stability, family safety, and mental healthcare, we show up — every day — for the people who need us most.

The Role: As an Administrative Coordinator, you’ll keep our reception functions running smoothly and provide critical backend support to staff. That means:

  • Greeting guests and callers with warmth and professionalism
  • Maintaining an organized reception office and inviting lobby
  • Handling incoming mail, deliveries, and general office correspondence
  • Performing administrative tasks to ensure efficient and accurate operations
  • Providing outstanding customer service and helping to solve everyday challenges

This role is a fit if you’re a people person who enjoys creating exceptional experiences and keeping things running smoothly.

You Might Be Our Next Administrative Coordinator if you bring:

  • A positive, energetic attitude and excellent communication skills
  • Strong organizational and multitasking abilities
  • Proficiency with Microsoft Office and comfort learning new databases
  • The ability to work independently while being a supportive team player
  • Previous front desk, receptionist, customer service, or administrative experience in a human services environment

We are especially looking for candidates who are bilingual in English/Spanish!

What We Offer

  • 19/hour or $40,000/year (PT and FT options available)
  • Full benefits package including health insurance and paid time off for FT employees
  • A mission-driven team and an anchor organization in the local community
  • Friendly and collaborative work environment
  • Opportunities for professional growth and development

How to Apply

Send your cover letter and resume to resume@tfsnc.org with the job title in the subject line.

Stabilization Case Manager — Triangle Family Services
Raleigh/Wake County, NC

Work rooted in meaningful, relationship-based connection: Most days, you’ll be in the community and conducting home visits as part of direct case management support focused on long-term housing stability and client self-sufficiency. You’ll meet clients where they are, build trusting relationships, and work alongside them to identify strengths, remove barriers, and develop skills and resources for successful independent living.

About Us: Triangle Family Services has been strengthening families across our community since 1937. Through services in housing security, financial stability, family safety, and mental healthcare, we show up — every day — for the people who need us most.

The Role: As a Housing Stabilization Specialist (HSS) on our Homeless Engagement Team, you’ll be a lifeline for people who are working toward housing stability. That means:

· Meeting clients in their homes and collaborating with them to develop person-centered service and stability plans

· Cultivating collaborative relationships with landlords to increase client housing options and support positive rental experiences

· Connecting individuals and families to the community resources and supports that fit their needs

· Carrying a caseload with real, ongoing relationships — not one-and-done referrals

· Documenting your work and participating in agency and community case conferencing to ensure no one falls through the cracks

This role is a fit if you’re comfortable working alongside individuals experiencing mental illness and active substance use — and if you believe that compassion and accountability can coexist.

You Might Be Our Next Stability Case Manager If You…

· Have at least two years of experience working with people experiencing homelessness, SUD, SMI or SPMI

· Have an associate’s, bachelor’s or master’s degree in social work, human services, or a related field – or equivalent work experience

· Have a strong knowledge of community resources and navigation skills

What We Offer

· $45,000–$50,000 starting salary

· Full benefits package including health insurance and paid time off

· Scheduling flexibility

· A mission-driven team and an anchor organization in the local community

How to Apply

Send your cover letter and resume to resume@tfsnc.org with “HSS Application” in the subject line.